Drive-In Shift Manager

Soar Restaurants / Sonic; Silvis (IL); On-site; USD 25,000 - 36,000; Full time

Job summary

Soar Restaurants / Sonic is seeking an Assistant Manager to support the General Manager in leading drive-in operations and staff during a shift. The role focuses on optimizing guest experience, managing staffing, and ensuring compliance with policies and laws.

The position requires hands-on leadership, opening/closing duties, and the ability to handle guest and employee issues, while maintaining cost controls and operation standards.

Qualifications

• Six months of restaurant management experience or one year of retail management experience.
• Experience running a restaurant shift without supervision.
• Knowledge of federal, state, and local labor laws (e.g., wage and hour laws).
• Knowledge of federal, state, and local health and safety laws and regulations.
• Effective verbal and written communication skills.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift.
• Lead and manage drive-in operations during shift to provide an optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.
• Handle guest issues/concerns during shift and elevate as needed.
• Monitor and manage food, labor, paper, and inventory during shift for cost-control and efficiency.
• Ensure compliance with company policies, procedures, and standards.
• Perform all station duties as necessary during shift.
• Regular attendance and shift coverage.

Skills

Restaurant management

Customer service

Verbal communication

Written communication

Problem solving

Leadership

Time management

Multi-tasking

Decision making

Conflict resolution

Job description

Soar Restaurants / Sonic is seeking an Assistant Manager to support the General Manager in leading drive-in operations and staff during a shift. The role focuses on optimizing guest experience, managing staffing, and ensuring compliance with policies and laws.

The position requires hands-on leadership, opening/closing duties, and the ability to handle guest and employee issues, while maintaining cost controls and operation standards.