Shift Manager: Drive-Thru Leader & Team Coach

Sonic; Panama City Beach (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

SONIC Drive-In is seeking a Shift Manager to assist the General Manager in running the drive-in operations. You will train and support other staff to ensure quality food, a clean environment, and safe service for every guest.

Responsibilities include directing team members, managing staffing and inventory, and handling opening/closing duties while maintaining guest satisfaction and adherence to policies.

Qualifications

• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience.
• General knowledge and understanding of the restaurant industry or retail operations.
• Ability to work irregular hours, nights, weekends and holidays.
• Effective communication skills; basic math, reading and computer skills.
• Willingness to abide by appearance, uniform and hygiene standards.

Responsibilities

• Directs and assigns drive-in restaurant employees to meet standards.
• Trains, monitors and coaches Team Members, Carhops and Skating Carhops.
• Performs opening and/or closing duties and adjusts staffing levels as needed.
• Monitors inventory levels and food cost, completes weekly inventories.
• Responds to guest requests promptly and resolves complaints with supervision.
• Supports administrative duties including maintaining records and documentation.

Skills

Leadership

Communication

Staffing management

Problem solving

Job description

SONIC Drive-In is seeking a Shift Manager to assist the General Manager in running the drive-in operations. You will train and support other staff to ensure quality food, a clean environment, and safe service for every guest.

Responsibilities include directing team members, managing staffing and inventory, and handling opening/closing duties while maintaining guest satisfaction and adherence to policies.