Drive-In Shift Lead & Operations Coach

Sonic Drive-In; Smithfield (RI); Presencial; USD 40 000 - 48 000; Tempo integral

Resumo da oferta

Sonic Drive-In is seeking an Assistant Manager to lead a shift, supervise team members, and ensure high-quality guest experience. The role involves staffing, opening/closing duties, handling issues, and maintaining operational standards.

The position requires knowledge of labor and safety laws, strong communication, and the ability to multi-task in a fast-paced restaurant environment. This is a nonexempt, on-site role with irregular hours, including nights and weekends.

Qualificações

• Six months of restaurant management experience or one year of retail management experience.
• Experience running a restaurant shift without supervision.
• General restaurant or retail knowledge.
• Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws).
• Knowledge of federal, state, and local health and safety laws and regulations.
• Basic computer, math, and reading skills.
• Effective verbal and written communication skills.
• Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.

Responsabilidades

• Lead and manage drive-in employees during shift.
• Lead and manage drive-in operations to provide an optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.
• Handle guest issues/concerns during shift.
• Handle employee issues/concerns during shift.
• Monitor and manage food, labor, paper, and inventory during shift to control costs and maintain quality.
• Assist with preparation and maintenance of drive-in records.
• Ensure compliance with company policies and laws.
• Perform all station duties as necessary during shift.
• Conduct regular cleaning and sanitation duties.
• Maintain regular attendance.

Conhecimentos

Staff management

Leadership

Verbal and written communication

Labor law knowledge

Health and safety knowledge

Computer skills

Multi-tasking

Time management

Problem solving

Descrição da oferta de emprego

Sonic Drive-In is seeking an Assistant Manager to lead a shift, supervise team members, and ensure high-quality guest experience. The role involves staffing, opening/closing duties, handling issues, and maintaining operational standards.

The position requires knowledge of labor and safety laws, strong communication, and the ability to multi-task in a fast-paced restaurant environment. This is a nonexempt, on-site role with irregular hours, including nights and weekends.