Shift Lead: Drive-In Team Builder & Guest Experience

Sonic Drive-In; Tompkinsville (AL); On-site; USD 42,000 - 52,000; Full time

Job summary

SONIC Drive-In is seeking a dedicated Shift Manager to assist the General Manager in overseeing daily restaurant operations, ensuring quality food, cleanliness, and guest satisfaction. You will lead and support team members, manage shift performance, and strive to create a positive, efficient environment for guests and staff.

The role requires strong leadership, excellent communication, and the ability to handle busy periods, with irregular hours including nights and weekends.

Qualifications

• Excellent leadership and communication skills.
• High standards for self and the team.
• Positive attitude during rushes or stressful situations.
• Resiliency and willingness to try different approaches to solve problems.
• Eagerness to learn and grow professionally and personally.
• Ability to prioritize and complete tasks.
• Effective communication and basic math/reading skills.
• Willingness to work irregular hours, including nights, weekends, and/or holidays.

Responsibilities

• Assist with daily restaurant operations under GM leadership.
• Lead and develop team to deliver a SuperSONIC experience.
• Coach for performance and provide feedback during shifts.
• Set clear expectations and manage shift activities.
• Maintain a positive atmosphere and guest satisfaction.
• Ensure food safety, sanitation, and compliance with laws.

Skills

Leadership

Communication

Guest service

Team motivation

Problem solving

Time management

Flexibility

Math & Reading basics

Job description

SONIC Drive-In is seeking a dedicated Shift Manager to assist the General Manager in overseeing daily restaurant operations, ensuring quality food, cleanliness, and guest satisfaction. You will lead and support team members, manage shift performance, and strive to create a positive, efficient environment for guests and staff.

The role requires strong leadership, excellent communication, and the ability to handle busy periods, with irregular hours including nights and weekends.