Drive-In Operations Lead

Sonic Drive-In; Littlefield (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Sonic Drive-In is hiring an Assistant Manager to support the General Manager in overseeing drive-in operations, staff training, and daily restaurant activities. You will help ensure clean, safe, and efficient service, while maintaining guest satisfaction and quality food standards.

The role requires coordinating shifts, guiding team members, managing inventory, and handling administrative tasks to keep the restaurant running smoothly.

Qualifications

• Minimum six months of restaurant management experience (QSR) or one year entry level retail management experience.
• Ability to work irregular hours, nights, weekends and holidays.
• Effective communication skills; basic math, reading and computer skills.
• Willingness to abide by the appearance, uniform and hygiene standards.

Responsibilities

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Skills

Leadership

Communication

Team management

Customer service

Job description

Sonic Drive-In is hiring an Assistant Manager to support the General Manager in overseeing drive-in operations, staff training, and daily restaurant activities. You will help ensure clean, safe, and efficient service, while maintaining guest satisfaction and quality food standards.

The role requires coordinating shifts, guiding team members, managing inventory, and handling administrative tasks to keep the restaurant running smoothly.