Drive-In General Manager: Lead Teams, Elevate Service

Workstream; Alexandria (LA); On-site; USD 52,000 - 75,000; Full time

Job summary

SONIC Drive-In in Alexandria, LA seeks an experienced General Manager to lead a drive-in team, train crew, and ensure safe, high-quality food service. The GM will direct scheduling, inventory, payroll records, and regulatory compliance while delivering exceptional guest experiences.

The role requires 2+ years in restaurant management, ability to work long and irregular hours, and strong leadership and communication skills. Equal opportunity employer committed to quality service.

Qualifications

• High school diploma or equivalent required; advanced studies preferred in business/restaurant management.
• Minimum of two (2) years of restaurant management experience, QSR preferred.
• Must work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek) including irregular hours, nights, weekends and holidays.
• Knowledge of recruiting, interviewing and selection practices.
• Knowledge of federal/state labor laws and local health/sanitation laws and regulations.
• Leadership and supervisory practices; effective verbal and written communication skills.
• Basic accounting and computer skills.
• Ability to multi-task and solve problems; follow directions with autonomy.

Responsibilities

• Manages, trains, monitors and coaches Crew/Team members, Carhops and Skating Carhops.
• Directs and assigns drive-in restaurant employees to meet operational standards.
• Adheres to and monitors employee handbook, policies and practices.
• Performs opening and/or closing duties.
• Prepares work schedules; monitors staffing levels and makes adjustments.
• Monitors and maintains inventory; places orders within cost controls.
• Maintains payroll records and employee-related records.
• Reinforces customer service mentality and resolves guest requests.
• Interviews and hires restaurant staff to achieve proper staffing levels.
• Prepares operational reports and develops action plans to address unfavorable trends.
• Develops and implements a marketing plan.

Skills

Leadership

Verbal/written communication

Recruiting/interviewing

Multi-tasking

Basic accounting

Computer skills

Problem solving

Compliance knowledge

Appearance/hygiene standards

Education

High school diploma

Job description

SONIC Drive-In in Alexandria, LA seeks an experienced General Manager to lead a drive-in team, train crew, and ensure safe, high-quality food service. The GM will direct scheduling, inventory, payroll records, and regulatory compliance while delivering exceptional guest experiences.

The role requires 2+ years in restaurant management, ability to work long and irregular hours, and strong leadership and communication skills. Equal opportunity employer committed to quality service.