Drayage Operations & Systems Support Lead

NFI; Long Beach (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

NFI Port Services is seeking a Drayage Operations Support Specialist to maintain data integrity across all drayage systems and processes. You will support implementation, earnestly updating AR/AP rate data and training operators to use systems effectively.

The role requires deep knowledge of port drayage operations, strong communication, and the ability to work independently, with flexibility for extended hours as needed. This position reports to the Sr Operations Support Manager.

Qualifications

• Minimum five years in transportation, preferably in a port or rail drayage environment.
• Proficient in Microsoft Office; experience with TMS/Trinium is a plus.
• Strong communication and interpersonal skills with ability to influence at all levels.

Responsibilities

• Learn the Trinium system and deepen understanding of drayage processes.
• Ensure accuracy in AR/AP rate information and system updates.
• Develop and deliver operator training on systems tools and processes.

Skills

Active listening

Independent work

Flexibility

Tools

Microsoft Office

Trinium

TMS

Job description

NFI Port Services is seeking a Drayage Operations Support Specialist to maintain data integrity across all drayage systems and processes. You will support implementation, earnestly updating AR/AP rate data and training operators to use systems effectively.

The role requires deep knowledge of port drayage operations, strong communication, and the ability to work independently, with flexibility for extended hours as needed. This position reports to the Sr Operations Support Manager.