Drayage Operations Support Manager

NFI Industries; Trenton, Camden (NJ, NJ); On-site; USD 70,668 - 94,224; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Wellness Program

Paid Time Off

Paid Parental Leave

Job summary

NFI Industries is seeking a Drayage Operations Support Manager in Trenton, NJ. This role is responsible for creating and implementing Drayage systems while ensuring compliance and data integrity. Ideal candidates should have at least 5 years of transportation experience, strong operational knowledge, and a Bachelor's degree in Supply Chain or Logistics. The position offers a salary range of $70,668.00 - $94,224.00 and a robust benefits program including Medical, Dental, and Paid Time Off.

Qualifications

• Minimum 5 years of experience in transportation, ideally in port or rail drayage.
• Strong knowledge of CSA 2010, FMCSR, DOT & Hours-of-Service.
• Ability to travel up to 50% and work extended hours as needed.

Responsibilities

• Develop and implement uniform drayage processes across the division.
• Monitor compliance related to data integrity and perform quality audits.
• Deliver effective training for operators on systems tools and processes.

Skills

Transportation operational knowledge

Proficient in Microsoft Office

Coaching and training delivery

Results focused

Excellent listening skills

Education

Bachelor’s Degree in Supply Chain or Logistics

Tools

TMS/Trinium experience

Job description

Overview

The Drayage Operations Support Manager is responsible for creating, implementing, and supporting all of NFI Cal Cartage’s Drayage systems and processes, both internal and external, while ensuring data integrity in all information systems. The focus of this position is to ensure NFI Cal Cartage meets all business requirements, while developing KPI reporting and providing “value-add” efficiencies to our operations. The role is responsible for creating procedures/polices to support and govern Drayage related systems, functions, and processes, and implementing effective operational training and training methods throughout the organization. This position reports to the Director of Operations Support.

Responsibilities

• Developing and implementing Drayage processes that are utilized uniformly across the drayage division
• Accountability for the Drayage TMS. Responsible to monitor and ensure compliance related to data integrity, troubleshooting, systems maintenance, quality/usage audits, and perform ad-hoc reporting
• Developing training programs/practices/policies for NFI Cal Cartage’s TMS and BI Tool, and various other systems and processes
• Delivering effective coaching and training for operators on systems tools and processes
• Managing and coordinating all project plans, training and systems activities related to new fleet start‑ups and continuous improvement for existing fleets
• Responsibility for creating and maintaining systems and process documentation / defining office and paperwork processes
• Future opportunity to lead and develop operational support team members

Qualifications

• Bachelor’s Degree required-preferably is Supply Chain or Logistics
• At least 5 years’ experience in transportation experience, preferably in a port or rail drayage environment
• Transportation operational knowledge; CSA 2010, FMCSR, DOT & Hours‑of‑Service knowledge required
• Must be proficient in all aspects of Microsoft Office; TMS/Trinium experience is a plus
• Respectfully expresses opinions and supports difficult decisions. Develops and delivers communications (verbal and written) that convey a clear understanding of the audience’s needs
• Experience in preparing and delivering training and coaching to operators
• Results focused and a desire towards continuous improvement
• Excellent listening skills with the ability to interact and influence individuals at all organizational levels
• Must be proactive and able to work independently
• Ability to travel at a moment’s notice for perhaps extended periods of time, up to 50%
• Ability and availability to work extended hours including nights, weekends and potentially holidays as needed

We are excited to share that the base salary range for this position is $70,668.00 - $94,224.00. NFI takes into consideration applicants’ qualifications, experience, education, and geographic location when determining a starting rate of pay.

Employees are also eligible for a robust benefit program, which includes Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Paid Time Off, and Paid Parental Leave, among other benefit plan options.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.