Donor Services Ambassador — Active Community Impact

Goodwill of Greater Washington; Alexandria (VA); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Goodwill of Greater Washington is seeking a donation attendant to support donors of household goods at our Alexandria location. You will greet donors, unload donations, record them accurately, and ensure the donation area remains clean and organized.

Role requires the ability to lift up to 50 pounds, operate equipment safely, and maintain professional appearance while delivering excellent customer service to all guests.

Qualifications

• Previous customer service experience.
• Ability to read, write, and comprehend basic instruction in English for safety and communication.
• Ability to effectively communicate verbally with associates and customers.
• Prolonged standing, walking, lifting, stooping and climbing (up to 7 hours per 8-hour shift).
• Ability to lift up to 50 pounds frequently.

Responsabilités

• Provides excellent customer service to all guests.
• Greets donors and safely unloads donations from vehicles.
• Accurately record donations.
• Operate manual or powered equipment safely (depending on location).
• Keep donation area clean and free of debris.
• Complete donor receipts and provide copies.
• Sort donated items into designated categories.
• Report safety or security hazards to management.
• Maintain a clean, neat uniform and appearance.

Connaissances

Customer service

Communication

Physical endurance

Safety awareness

Formation

High school diploma or equivalent

Outils

Forklift experience

Description du poste

Goodwill of Greater Washington is seeking a donation attendant to support donors of household goods at our Alexandria location. You will greet donors, unload donations, record them accurately, and ensure the donation area remains clean and organized.

Role requires the ability to lift up to 50 pounds, operate equipment safely, and maintain professional appearance while delivering excellent customer service to all guests.