Donation Ambassador: Energetic, Customer-First Helper

Goodwill of Greater Washington; Waldorf (MD); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Same-day pay

PTO

Life insurance

Dental and vision

Pet insurance

Employee discounts

EAP

401(k) with match

Résumé du poste

Goodwill of Greater Washington is seeking donation attendants to greet donors, unload donations, and maintain a clean, safe donation area. You will provide excellent customer service, accurately record donations, and operate equipment as needed, including lifting up to 50 pounds.

Previous customer service experience is preferred. Basic English literacy and teamwork are important, and applicants with forklift experience are a plus.

Qualifications

• Previous customer service experience.
• Ability to read, write, and comprehend basic instructions in English.
• Able to communicate effectively with customers and associates.
• Ability to lift up to 50 pounds frequently.
• Experience operating equipment such as a forklift is a plus.

Responsabilités

• Provides excellent customer service to all guests.
• Greets donors and safely unloads donations from vehicles.
• Accurately record donations.
• Independently lift up to 50 pounds.
• Safely operate manual or powered equipment as needed.
• Keep donation area clean and debris-free.
• Complete donor receipts and provide a copy.
• Sort donated items into designated categories.
• Follow safety, security, and reporting procedures.
• Maintain a clean, neat uniform and appearance.
• Assist truck and driver helper with loading/unloading.
• Perform general housekeeping and other duties as assigned.

Connaissances

Customer service

English literacy

Multilingual

Teamwork

Basic computer skills

Formation

High school diploma or equivalent

Outils

Forklift

Description du poste

Goodwill of Greater Washington is seeking donation attendants to greet donors, unload donations, and maintain a clean, safe donation area. You will provide excellent customer service, accurately record donations, and operate equipment as needed, including lifting up to 50 pounds.

Previous customer service experience is preferred. Basic English literacy and teamwork are important, and applicants with forklift experience are a plus.