Donor Screening & Receptionist (Healthcare)

CSL; Sacramento (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

CSL is hiring for a donor center receptionist/courier role. You will greet donors, verify eligibility, assist with screening, and perform basic health check procedures in a compliant plasma collection environment.

You will educate donors after training, help register and transfer donors when needed, and handle phone inquiries while maintaining accurate electronic records and strict confidentiality. The position emphasizes safety, quality, and patient-focused service.

Qualifications

• High school diploma or equivalent is required.
• Minimum of three months experience in clerical or customer service role, preferably in medical or health provider environment.
• Must be able to perform basic math calculations.

Responsibilities

• Greet donors at the plasma collection center and verify donor suitability.
• Assist in screening procedures per SOPs, including health history and basic medical questions.
• Perform health screenings (blood pressure, pulse, weight, temperature) and finger stick for hematocrit and total protein.
• Educate donors on therapeutic products and center policies after training.
• Register and transfer donors as needed based on training and center needs.
• Answer phones or route callers to appropriate staff.
• Monitor donor reactions and alert staff as needed.
• Record donor data accurately in the electronic donor information system.
• Follow HSE and OSHA policies and promote workplace safety.
• Maintain confidentiality of donor and center data.
• May be cross-trained in other areas to meet business needs.
• Bilingual skills may be required at organizational discretion.
• Perform other job-related duties as assigned.

Skills

Customer service

Clerical skills

Basic math calculations

Education

High school diploma or equivalent

Job description

CSL is hiring for a donor center receptionist/courier role. You will greet donors, verify eligibility, assist with screening, and perform basic health check procedures in a compliant plasma collection environment.

You will educate donors after training, help register and transfer donors when needed, and handle phone inquiries while maintaining accurate electronic records and strict confidentiality. The position emphasizes safety, quality, and patient-focused service.