Donor Screening & Reception Specialist

CSL; Florida; Presencial; USD 34.000 - 38.000; Jornada completa

Descripción de la vacante

CSL Plasma in Florida invites applications for a role that greets donors at the plasma collection center and guides them through registration and screening to verify suitability for the pheresis process. You will report to the Assistant Center Manager.

The position requires performing health checks, accurate data entry, and maintaining safety and confidentiality in a fast-paced setting. Bilingual skills may be required.

Formación

• Minimum of three (3) months experience in a clerical or customer service related position.
• Will perform basic math calculations.
• Understand and follow SOPs and health safety rules.

Responsabilidades

• Assist qualified donors in completing the screening process.
• Perform health screenings such as blood pressure, pulse, weight, temperature.
• Explain donation process and center policies to donors.
• Record donor data in the electronic donor information management system.
• Maintain confidentiality of donor information.
• Stay alert for donor reactions and escalate as needed.
• Cross-train in other areas to meet center needs.
• Answer phone calls and direct to staff.

Conocimientos

Customer service

Communication

Bilingual (optional)

Attention to detail

Educación

High school diploma or equivalent

Descripción del empleo

CSL Plasma in Florida invites applications for a role that greets donors at the plasma collection center and guides them through registration and screening to verify suitability for the pheresis process. You will report to the Assistant Center Manager.

The position requires performing health checks, accurate data entry, and maintaining safety and confidentiality in a fast-paced setting. Bilingual skills may be required.