Donor Screening & Front Desk Specialist

CSL; Wichita (KS); Hybrid; USD 18,000 - 25,000; Full time

Job summary

CSL Vifor is seeking a donor center support role in Wichita, KS. The position involves greeting donors, assisting with screening, and recording donor information in the center's system. Candidates should have a high school diploma and at least 3 months of clerical or customer service experience.

Light duties across the center may also be required. Responsibilities include communicating with donors, answering inquiries, and ensuring safety protocols are followed during the donation process.

Qualifications

• Experience in clerical or customer service roles is preferred.
• Ability to perform basic math calculations.
• Strong communication and interpersonal skills.

Responsibilities

• Greet donors and conduct registration to verify suitability for pheresis.
• Assist donors in screening and health history review per SOPs.
• Record donor data accurately in the electronic system.
• Answer phone calls and direct inquiries to appropriate staff.
• Monitor donor well-being during/after donation and alert staff as needed.

Skills

Customer service

Clerical skills

Basic math

Education

High school diploma or equivalent

Job description

CSL Vifor is seeking a donor center support role in Wichita, KS. The position involves greeting donors, assisting with screening, and recording donor information in the center's system. Candidates should have a high school diploma and at least 3 months of clerical or customer service experience.

Light duties across the center may also be required. Responsibilities include communicating with donors, answering inquiries, and ensuring safety protocols are followed during the donation process.