Donor Intelligence & Development Operations Lead

Coalition for the Homeless of Houston/Harris County (CFTH); Houston (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Coalition for the Homeless of Houston/Harris County (CFTH) seeks an Associate of Development Operations & Donor Intelligence to transform donor data into actionable fundraising strategies. You will guide CRM operations, reporting, and development administration to support data-driven decisions.

Collaborating across Development, Finance, Communications, Programs, and Executive Leadership, this role strengthens donor engagement, supports major gifts, and delivers analytical insights that drive

Qualifications

• Five or more years of experience in development operations, advancement services, fundraising operations, donor services, prospect research, or a related nonprofit field.
• Advanced experience with donor CRMs, preferably DonorPerfect, including reporting, automation, segmentation, and data management.
• Demonstrated ability translating donor data into actionable fundraising strategies.
• Experience with gift processing, donor stewardship operations, restricted gifts, pledges, and financial reconciliation.

Responsibilities

• Serve as the organization's power user for DonorPerfect, managing CRM administration, reporting, automation, workflows, segmentation, templates, dashboards, and data integrity.
• Develop and produce targeted mailing lists, email audiences, solicitation segments, and campaign reports.
• Maintain fundraiser portfolios, proposal tracking, and reporting to support moves management.
• Analyze donors' giving history, engagement, wealth indicators, and interests to identify prospective donors.
• Translate donor intelligence into actionable recommendations that strengthen portfolios and fundraising outcomes.
• Create reports and dashboards measuring donor retention, campaign performance, and pipeline health.

Skills

DonorCRM expertise

Data analysis

Reporting & dashboards

Move management

Excel proficiency

Communication

Tools

DonorPerfect

Govenda

Job description

Coalition for the Homeless of Houston/Harris County (CFTH) seeks an Associate of Development Operations & Donor Intelligence to transform donor data into actionable fundraising strategies. You will guide CRM operations, reporting, and development administration to support data-driven decisions.

Collaborating across Development, Finance, Communications, Programs, and Executive Leadership, this role strengthens donor engagement, supports major gifts, and delivers analytical insights that drive