Donor Intelligence & Philanthropy Operations Lead

The Jewish Federations of North America; Houston (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401K Matching

Health Benefits

HSA or HRA contribution

Group Term Life Insurance

Paid time off

Usual National plus Jewish holidays

Other optional benefits

Job summary

The Jewish Federation of Greater Houston is seeking a Philanthropy Operations Manager who will report to the CFO and partner with the Philanthropy Team to lead analytics and donor intelligence that boost fundraising effectiveness.

The role transforms donor data into actionable insights that drive portfolio strategy, pipeline development, donor engagement, and stewardship outcomes, working across teams to ensure fundraising decisions are data-driven and supported by robust processes.

Qualifications

• Bachelor’s degree required.
• 5+ years in development or fundraising operations or related nonprofit role.
• Experience using donor analytics, wealth screening, CRM reporting for strategy.
• Ability to translate data into actionable recommendations for fundraisers and leadership.
• Strong attention to detail and data confidentiality.

Responsibilities

• Mine CRM data and donor history to identify giving patterns for pipeline growth.
• Produce dashboards and reports measuring fundraising performance and stewardship.
• Coordinate reporting with multiple teams to ensure timely funder information.
• Oversee donor communications processes including acknowledgements and tax substantiation.

Skills

Donor analytics

Data storytelling

Portfolio management

Fundraising operations

Stakeholder collaboration

CRM reporting

Data quality

Leadership

Communication

Time management

Education

Bachelor’s degree in a related field

Tools

MS Dynamics 365

MS Office

Excel

Power BI

Job description

The Jewish Federation of Greater Houston is seeking a Philanthropy Operations Manager who will report to the CFO and partner with the Philanthropy Team to lead analytics and donor intelligence that boost fundraising effectiveness.

The role transforms donor data into actionable insights that drive portfolio strategy, pipeline development, donor engagement, and stewardship outcomes, working across teams to ensure fundraising decisions are data-driven and supported by robust processes.