Donor Intake & Screening Specialist

CSL; Sterling Heights (MI); Sur place; USD 18 000 - 26 000; Plein temps

Résumé du poste

CSL in Sterling Heights provides donor services at a plasma collection center, where staff greet donors and guide them through registration and screening per SOPs. The role supports health history assessments, basic medical questions, and essential donor education while maintaining strict confidentiality and safety practices.

Responsibilities include accurate data entry in the donor information system, assisting with phone inquiries, and cross-training in other center duties as needed.

Qualifications

• Experience in customer service or clerical work, preferably in healthcare or medical settings.
• Ability to perform basic math calculations.
• Willingness to follow SOPs and safety procedures.

Responsabilités

• Greet donors at the plasma collection center and verify donor suitability.
• Assist with registration and screening procedures per SOPs.
• Explain center policies, appointment system, and any relevant safety information.
• Record donor data accurately in the electronic system.
• Maintain a clean, organized work environment and follow HSE/OSHA policies.

Connaissances

Customer service

Clerical skills

Basic math

Formation

High school diploma or equivalent

Description du poste

CSL in Sterling Heights provides donor services at a plasma collection center, where staff greet donors and guide them through registration and screening per SOPs. The role supports health history assessments, basic medical questions, and essential donor education while maintaining strict confidentiality and safety practices.

Responsibilities include accurate data entry in the donor information system, assisting with phone inquiries, and cross-training in other center duties as needed.