Donor Experience Coordinator

Goodwill Keystone Area; Enola (PA); On-site; USD 18,000 - 26,000; Part time

Job summary

Goodwill Keystone Area is hiring a Part Time Donor Service Representative for the Enola, PA store. Responsibilities include greeting donors, processing donations, issuing receipts, and providing information about the organization.

The role emphasizes strong customer service, safety, and willingness to support store operations and events. A forklift license is not required for this position; eligibility is described in the qualification section.

Qualifications

• Must be at least 18 years old (responsible for equipment operation).
• Ability to speak, hear, read and write.
• Must present a neat and positive appearance and demeanor.
• Must possess good customer service skills.
• Must be able to stand for extended period.
• Must be able to lift up to 50 pounds frequently.
• Must be able to work a flexible schedule to include evenings and weekends.

Responsibilities

• Greets donors in a pleasant and professional manner and promotes Goodwill Keystone Area.
• Assists donors with donations and unloading, issues receipts, and provides information.
• Completes donor tracking paperwork accurately and timely.
• Supports transportation and material handling tasks as needed.
• Maintains a clean and safe production and donor area.
• Participates in organizational programs and events and supports other tasks as needed.

Skills

Customer service

English proficiency

Neat appearance

Stand for long

Lift 50 lbs

Flexible schedule

Job description

Goodwill Keystone Area is hiring a Part Time Donor Service Representative for the Enola, PA store. Responsibilities include greeting donors, processing donations, issuing receipts, and providing information about the organization.

The role emphasizes strong customer service, safety, and willingness to support store operations and events. A forklift license is not required for this position; eligibility is described in the qualification section.