Donor Experience & Screening Specialist

CSL Vifor; San Antonio (TX); Hybrid; USD 30,000 - 40,000; Full time

Job summary

CSL Vifor is seeking a Donor Center Associate in San Antonio, TX to greet donors, verify eligibility, and guide them through registration and screening procedures for plasma pheresis. The role involves collecting basic health data, assisting with health screening, and ensuring donor safety and confidentiality.

Responsibilities include supporting the screening process, answering donor questions, maintaining clean, organized work areas, and following SOPs and safety policies.

Qualifications

• High school diploma or equivalent required.
• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience
• Must be able to perform basic math calculations.

Responsibilities

• Greeting donors and conducting registration procedures to verify donor suitability for plasma pheresis.
• Assist qualified donors in screening procedures, including health history and basic questions; refer to medical staff when appropriate.

Skills

Customer service

Clerical work

Attention to detail

Education

High school diploma or equivalent

Job description

CSL Vifor is seeking a Donor Center Associate in San Antonio, TX to greet donors, verify eligibility, and guide them through registration and screening procedures for plasma pheresis. The role involves collecting basic health data, assisting with health screening, and ensuring donor safety and confidentiality.

Responsibilities include supporting the screening process, answering donor questions, maintaining clean, organized work areas, and following SOPs and safety policies.