Donor Database & Gift Processing Lead

Cape Fear Community College; Wilmington (NC); On-site; USD 52,000 - 75,000; Full time

Job summary

Cape Fear Community College is seeking a data-driven development professional to lead gift-processing from receipt to donor acknowledgements and to maintain accurate donor records across systems.

The role includes creating reports for leadership, ensuring data quality, and providing ongoing systems training to Foundation staff and partners. Experience with CRM platforms and Microsoft Office is preferred.

Qualifications

• Strong problem-solving and analytical abilities with attention to data accuracy.
• Excellent written and verbal communication for donor correspondence.
• Ability to manage confidential information and work with high accuracy.

Responsibilities

• Lead gift-processing management from receipt to donor acknowledgements with cross-functional collaboration.
• Establish and maintain database controls ensuring data confidentiality and reliability.
• Identify gift adjustments and generate reports to assist leadership in reviews and metrics.
• Perform data hygiene by reorganizing accounts and managing portfolio updates.
• Provide systems training for new users and ongoing education on changes.

Skills

Problem-solving

Analytical thinking

Verbal and written communication

Detail-oriented

Data entry

Interpersonal skills

Organization

Independent work

Education

Associates degree

Bachelor's degree in business/public administration or related field

Tools

Raiser’s Edge

Salesforce

Microsoft Office Suite

Job description

Cape Fear Community College is seeking a data-driven development professional to lead gift-processing from receipt to donor acknowledgements and to maintain accurate donor records across systems.

The role includes creating reports for leadership, ensuring data quality, and providing ongoing systems training to Foundation staff and partners. Experience with CRM platforms and Microsoft Office is preferred.