Donor Center Technician I: Plasma Collection & Compliance

Octapharma Plasma, Inc.; Hudson (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Formal training

Health insurance

HSA

FSA

Tuition reimbursement

Employee assistance program (EAP)

Wellness program

401k retirement plan

Paid time off

Company paid holidays

Personal time

Job summary

Octapharma Plasma, Inc. seeks a Donor Center Technician I to determine donor eligibility, collect plasma, and process products while maintaining full regulatory compliance. The role emphasizes donor safety, accurate recordkeeping, and adherence to SOPs in a fast-paced facility.

You will operate plasmapheresis equipment, perform quality checks, and support shipments with attention to biohazard safety and cleanliness standards. Flexibility for day/evening shifts is required.

Qualifications

• High school diploma or GED required.
• Three (3) months’ experience in clerical or customer service position preferred.
• Specific certification or licensing based on State requirements.

Responsibilities

• Ensure compliance with all state, federal, and industry regulations (e.g., FDA approved SOPs, OSHA, CLIA, GMP) to maintain production standards and facility compliance.
• Maintain high levels of customer service, donor confidentiality, and positive donor experience.
• Monitor donor conditions and perform eligibility assessments, including vitals, microhematocrit, total protein testing, and donor registration, to ensure safety and product quality.
• Set up, prepare, and operate automated plasmapheresis equipment; respond to alarms, troubleshoot alerts, and disconnect donors upon procedure completion.
• Perform plasma collection and processing, including sterile products and sample handling, freezer organization, and preparation of shipments in compliance with SOPs and transportation regulations.
• Monitor freezer and refrigerator temperatures, report malfunctions, and document variances as required.
• Maintain cleanliness of the donor center and work areas, ensuring professional appearance, proper stocking, and safe disposal of biohazardous waste and spills.
• Maintain and perform quality control on donor center equipment according to SOPs and manufacturer instructions.
• Maintain complete and accurate recordkeeping in compliance with company SOPs.
• Provide oversight of product safety and quality by maintaining proper collection ratios, monitoring donor safety, and responding to adverse donor events.
• Troubleshoot machine issues and perform routine quality control checks on equipment.
• Perform other duties as assigned.

Skills

Basic computer skills

Customer service

Bilingual in Spanish (preferred)

Education

High school diploma or GED

Job description

Octapharma Plasma, Inc. seeks a Donor Center Technician I to determine donor eligibility, collect plasma, and process products while maintaining full regulatory compliance. The role emphasizes donor safety, accurate recordkeeping, and adherence to SOPs in a fast-paced facility.

You will operate plasmapheresis equipment, perform quality checks, and support shipments with attention to biohazard safety and cleanliness standards. Flexibility for day/evening shifts is required.