Donor Center Screener & Front Desk Tech

CSL; Pittsburgh (Allegheny County); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health care benefits

401(k) Savings Program

Paid Time Off

Job summary

CSL is seeking a donor services assistant at our plasma collection center in Pittsburgh to greet donors and guide them through registration and screening, ensuring a smooth, compliant donation experience. This role requires attention to health history, basic medical questions, and coordination with medical staff.

A high school diploma and at least 3 months of clerical or customer service experience are required.

Qualifications

• High school diploma or equivalent required.
• Minimum of three months clerical or customer service experience.
• Ability to perform basic math calculations.
• Ability to understand and follow SOPs.

Responsibilities

• Greet donors and verify readiness for donation.
• Assist donors with screening and health history.
• Record donor data in the electronic donor information management system.
• Answer phones and direct inquiries to appropriate staff.
• Maintain safety and provide assistance if any donor reacts during/after pheresis.
• Adhere to HSE/OSHA policies and maintain a clean work environment.
• Cross-train in other center duties as needed.

Skills

Customer service

Clerical work

Health screening

Bilingual (optional)

Education

High School Diploma or equivalent

Job description

CSL is seeking a donor services assistant at our plasma collection center in Pittsburgh to greet donors and guide them through registration and screening, ensuring a smooth, compliant donation experience. This role requires attention to health history, basic medical questions, and coordination with medical staff.

A high school diploma and at least 3 months of clerical or customer service experience are required.