Donor Center Reception & Screening Specialist

CSL Plasma; Wyoming (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

CSL Plasma in Wyoming, MI is hiring for a Full-Time donor center receptionist/support role. The position greets donors, conducts registration steps, and supports the screening process per SOPs to verify donor suitability for plasma pheresis.

The role includes data entry, safety monitoring, and responding to donor inquiries with professionalism. Qualified candidates will have a high school diploma, at least 3 months of clerical or customer service experience, and basic math skills.

Qualifications

• Must have strong customer service skills and professional appearance.
• Experience in clerical or health provider settings preferred.
• Ability to perform basic math calculations accurately.

Responsibilities

• Greet donors at the plasma collection center and verify donor suitability.
• Assist donors with the screening process per SOPs, including health history and basic tests.
• Explain center policies, appointment system, and fees after training.
• Record donor data accurately in the electronic system; maintain confidentiality.
• Answer phones and route inquiries to appropriate staff; support donor flow and safety.

Skills

Customer service

Clerical experience

Basic math

Bilingual

Education

High School Diploma or equivalent

Job description

CSL Plasma in Wyoming, MI is hiring for a Full-Time donor center receptionist/support role. The position greets donors, conducts registration steps, and supports the screening process per SOPs to verify donor suitability for plasma pheresis.

The role includes data entry, safety monitoring, and responding to donor inquiries with professionalism. Qualified candidates will have a high school diploma, at least 3 months of clerical or customer service experience, and basic math skills.