Donor Center Reception & Screening Specialist

CSL; Bradley (IL); On-site; USD 23,000 - 25,000; Full time

Job summary

CSL’s plasma donation center in Bradley, IL is hiring staff to greet donors and guide them through the registration and screening process for plasma pheresis. You will assist with health history reviews, basic medical questions, and health screening procedures such as blood pressure, pulse, weight, and temperature.

You may educate donors on products from donated plasma after training and handle donor data with strict confidentiality.

Qualifications

• High school diploma or equivalent required.
• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience
• Must be able to perform basic math calculations

Responsibilities

• Greeting donors at the plasma collection center and conducting registration procedures to verify donor suitability for plasma pheresis.
• Assist qualified donors in completing the screening process per SOPs, including health history review and basic medical questions.
• Perform health screening procedures such as blood pressure, pulse, weight, and temperature; finger stick to obtain hematocrit and total protein levels.
• Educate donors on use of therapeutic products from donated plasma after appropriate training.
• Register applicants and transfer donors as needed; answer telephone and route calls to staff.
• Monitor donors for reactions during/after pheresis and notify staff of issues.
• Record donor data accurately in the electronic donor information management system per SOPs.
• Understand policies/procedures related to hyper immune programs and maintain a safe environment.
• Maintain confidentiality of donor and center information; may be cross-trained in other areas; bilingual may be required.

Skills

Customer service

Clerical

Medical environment

Basic math

Education

High school diploma or equivalent

Job description

CSL’s plasma donation center in Bradley, IL is hiring staff to greet donors and guide them through the registration and screening process for plasma pheresis. You will assist with health history reviews, basic medical questions, and health screening procedures such as blood pressure, pulse, weight, and temperature.

You may educate donors on products from donated plasma after training and handle donor data with strict confidentiality.