Donor Center Operations Leader

Grifols; Allentown (Lehigh County); On-site; USD 75,000 - 110,000; Full time

Job summary

Grifols seeks an Operations Manager to lead day-to-day donor center operations, ensuring safety, regulatory compliance, and achievement of production goals. This role guides frontline staff and aligns activities with SOPs and company standards.

Key responsibilities include supervising operations, training, budgeting, and maintaining records. The center typically handles large-scale plasma collection with emphasis on quality and efficiency.

Qualifications

• Demonstrated leadership and people-management skills.
• Understanding of FDA regulations and compliance requirements.
• Experience with plasma collection or related manufacturing environments.
• Strong communication and problem-solving abilities.

Responsibilities

• Oversee donor center operations in the Center Manager's absence.
• Collaborate with Training and Quality to meet goals.
• Lead and coach staff through feedback to improve performance.
• Monitor operations and drive efficiency improvements.
• Manage hiring, scheduling, training, and disciplinary actions.
• Oversee budget and production targets within cost structure.
• Ensure center records and safety standards are maintained.

Skills

Leadership

Organization

Customer service

Interpersonal communication

Computer abilities

FDA regulations

Plasma collection

Staff motivation

Education

Bachelor’s degree or equivalent

Job description

Grifols seeks an Operations Manager to lead day-to-day donor center operations, ensuring safety, regulatory compliance, and achievement of production goals. This role guides frontline staff and aligns activities with SOPs and company standards.

Key responsibilities include supervising operations, training, budgeting, and maintaining records. The center typically handles large-scale plasma collection with emphasis on quality and efficiency.