Donor Center Experience Specialist

CSL; Saint Paul (MN); On-site; USD 26,000 - 29,000; Full time

Job summary

CSL in Saint Paul, MN is seeking a donor center receptionist to greet donors and verify eligibility for plasma pheresis. You will guide donors through registration and initial screening procedures at the collection center.

The role involves assisting with health history reviews, answering medical questions, data entry, and coordinating with staff. A minimum of three months in clerical or customer service is preferred and a high school diploma is required.

Qualifications

• High school diploma or equivalent required.
• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience
• Must be able to perform basic math calculations

Responsibilities

• Greet donors at the plasma collection center and conduct registration procedures to verify donor suitability for the plasma pheresis process.
• Assist qualified donors in completing the screening process, including health history, basic medical questions, and referring to medical staff when appropriate.
• Perform health screening procedures such as blood pressure, pulse, weight, temperature and finger stick to obtain hematocrit and total protein levels.
• Maintain donor data in the electronic donor information management system and ensure confidentiality of all donor and center information.

Skills

Customer service

Clerical

Education

High school diploma or equivalent

Job description

CSL in Saint Paul, MN is seeking a donor center receptionist to greet donors and verify eligibility for plasma pheresis. You will guide donors through registration and initial screening procedures at the collection center.

The role involves assisting with health history reviews, answering medical questions, data entry, and coordinating with staff. A minimum of three months in clerical or customer service is preferred and a high school diploma is required.