Donor Center Receptionist — Plasma Operations

CSL; BLOOMINGTON (MN); On-site; USD 26,000 - 28,000; Full time

Job summary

CSL in Bloomington, MN is hiring a front-desk / donor intake associate to greet donors and guide them through registration and screening steps for plasma pheresis. The role emphasizes accuracy, customer service, and adherence to SOPs while recording donor data and handling basic health checks.

Responsibilities include assisting with pre-screening, answering donor questions, coordinating with medical staff, and maintaining a clean, safe work environment in compliance with HSE and OSHA policies.

Qualifications

• Minimum three months of clerical or customer service experience.
• Must be able to perform basic math calculations.

Responsibilities

• Greet donors at the plasma collection center and conduct registration procedures.
• Assist qualified donors in completing the screening process per SOPs and health history review.
• Record donor data accurately in the electronic system and maintain privacy and confidentiality.
• Maintain a clean, safe work environment and ensure supplies are stocked.
• Cross-train in other areas as needed to meet business needs.

Skills

Customer service

Clerical experience

Basic math

Education

High school diploma or equivalent

Job description

CSL in Bloomington, MN is hiring a front-desk / donor intake associate to greet donors and guide them through registration and screening steps for plasma pheresis. The role emphasizes accuracy, customer service, and adherence to SOPs while recording donor data and handling basic health checks.

Responsibilities include assisting with pre-screening, answering donor questions, coordinating with medical staff, and maintaining a clean, safe work environment in compliance with HSE and OSHA policies.