Donor Appointment Specialist - Life-Saving Tele-Recruiting

Rhode Island Blood Center; Providence (RI); On-site; USD 20,000 - 29,000; Full time

Job summary

Rhode Island Blood Center is seeking a Telerecruitment specialist to secure appointments for fixed sites. You will perform daily donor recruitment calls, educate donors, maintain data, and market events to boost donor turnout.

The role requires weekend flexibility; compensation is $17.82 per hour with regular scheduling and travel to drives as needed. Join a mission-driven team serving Rhode Island and surrounding communities.

Qualifications

• High School diploma or GED required.
• Must have strong communication and sales phone experience.
• Must be punctual, dependable, and flexible including weekends.
• Goal-oriented, enthusiastic, self-motivated, good listener, well organized.
• Ideal candidate has call center experience.
• Must be able to lift up to 25 lbs and may travel to blood drives.
• Basic computer skills.

Responsibilities

• Performs daily telephone recruitment of past and potential blood donors--is accountable for achieving individual, department and company blood collection goals through efficient donor scheduling.
• Provides donor customer service—answers questions, comments and inquiries maintaining excellent public relations through telephone, verbal and written communications. Educates donors concerning donating and eligibility criteria
• Maintains accurate and updated donor data, ensures correct documentation, quality assurance, quality control, document accuracy and completeness, and follows procedures in accordance with standard operating procedures.
• Markets company-sponsored events to donors--giveaways, raffles, sponsor and community blood drives.
• Participates in department incentive programs.

Skills

Sales phone experience

Excellent communication

Punctual & reliable

Good listener

Organized

Independent worker

Call center experience

Education

High School Diploma

Job description

Rhode Island Blood Center is seeking a Telerecruitment specialist to secure appointments for fixed sites. You will perform daily donor recruitment calls, educate donors, maintain data, and market events to boost donor turnout.

The role requires weekend flexibility; compensation is $17.82 per hour with regular scheduling and travel to drives as needed. Join a mission-driven team serving Rhode Island and surrounding communities.