Donor Services Receptionist — Flexible Hours & Impact

Rhode Island Blood Center; Providence (RI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Scheduling

Make a Difference

Growth Opportunities

Job summary

Rhode Island Blood Center (RIBC) in Rhode Island is seeking a front-line Donor Services Clerk to greet and register donors, provide outstanding customer care, and ensure a smooth registration process.

You will follow safety guidelines, complete required paperwork, and maintain confidentiality while supporting the donor experience and the organization’s life-saving mission. This position requires flexibility, weekend availability, and rigorous attention to detail.

Qualifications

• Superior customer service skills are essential in this role.
• Individual must be well organized, attentive to detail, adapt easily to varied work conditions and scheduled hours.
• Adapt easily to change; must present with pleasant, positive attitude; demonstrate honesty and dependability.
• Must be able to fluently speak, read, write, and comprehend English.

Responsibilities

• Greet and register all presenting donors professionally.
• Provide customer service by acknowledging the donor in a respectful manner, and strive to provide each donor with a positive and pleasant experience which would encourage their return.
• Observe all safety/OSHA policies and FDA and AABB guidelines & regulations.
• Adhere to all SOP associated with the registration process.
• Foster teamwork and the ability to work well with different personality types, adaptable to different working surroundings, flexible and dependable, as well as able to meet irregular working hours, including weekends.
• Demonstrate knowledge of and accurately complete specific paperwork associated with directed, autologous, & therapeutic donors.
• Maintain donor/patient confidentiality at all times.
• Assist with treatment of donor reactions as necessary.
• Maintain neat, clean work space.
• Assist in restocking, careful set up and packing up equipment, and oversee refreshment area as appropriate.
• Perform any other duties as requested by Donor Services Supervisor or Management team.

Skills

Customer service

Organized

Attention to detail

Reliability

English fluency

Education

High school diploma or equivalent

Job description

Rhode Island Blood Center (RIBC) in Rhode Island is seeking a front-line Donor Services Clerk to greet and register donors, provide outstanding customer care, and ensure a smooth registration process.

You will follow safety guidelines, complete required paperwork, and maintain confidentiality while supporting the donor experience and the organization’s life-saving mission. This position requires flexibility, weekend availability, and rigorous attention to detail.