Donor Services Receptionist – Flexible Hours & Impact

Rhode Island Blood Center; Rhode Island; Sur place; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Flexible scheduling

Make a Difference

Growth opportunities

Résumé du poste

Rhode Island Blood Center is seeking a Donor Services Associate to greet and register donors, provide excellent customer service, and ensure a positive, safe donation experience.

You will follow OSHA/FDA/AABB guidelines, complete required paperwork, and maintain confidentiality while supporting the team and handling occasional weekend shifts. A high school diploma is required, with strong English skills and a dependable attitude.

Qualifications

• Superior customer service skills are essential.
• Must be well organized and attentive to detail.
• Ability to adapt to varied hours and conditions; reliable and flexible.
• Fluent in speaking, reading, writing, and understanding English.

Responsabilités

• Greet and register donors professionally.
• Provide customer service to ensure a positive donor experience.
• Follow safety/OSHA policies and FDA & AABB guidelines.
• Adhere to SOPs for the registration process.
• Work well with others and be flexible for irregular hours including weekends.
• Complete donor paperwork for directed, autologous, and therapeutic donors.
• Maintain donor confidentiality at all times.
• Assist with donor reactions as needed.
• Keep workspace neat and clean; restock and set up equipment as required.
• Perform other duties as requested by Donor Services Supervisor or Management.

Connaissances

Customer service

Organization

Attention to detail

Adaptability

Positive attitude

English fluency

Formation

High school diploma or equivalent

Description du poste

Rhode Island Blood Center is seeking a Donor Services Associate to greet and register donors, provide excellent customer service, and ensure a positive, safe donation experience.

You will follow OSHA/FDA/AABB guidelines, complete required paperwork, and maintain confidentiality while supporting the team and handling occasional weekend shifts. A high school diploma is required, with strong English skills and a dependable attitude.