Donations Specialist: Customer Experience & Safety

Goodwill of Central & Northern Arizona; Maricopa (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

401K

Life insurance

EAP

Paid time off

Paid holidays

Job summary

Goodwill of Central and Northern Arizona is seeking an enthusiastic team member to join our store team in Maricopa. You will lead a positive customer and brand experience, process donations, label items, and help customers with loading and unloading merchandise.

You will also ensure proper placement of merchandise and maintain production room organization while following safety procedures. The role requires excellent customer service, ability to obtain forklift certification, and proficiency in

Qualifications

• Excellent customer service skills.
• Ability to pass a forklift certification class.
• Ability to speak and read English proficiently.
• Must be at least 18 years of age or older.
• Ability to pass a background check and drug screen where applicable.

Responsibilities

• Accept donations and provide outstanding customer service.
• Label items and assist with pricing and signage for large items.
• Provide receipts to donors.
• Assist customers with loading/unloading merchandise.
• Maintain organization on the production room and sales floor.
• Follow safety rules and operate equipment safely.

Skills

Excellent customer service

Forklift certification

English literacy

Age 18+

Tools

Forklift equipment

Job description

Goodwill of Central and Northern Arizona is seeking an enthusiastic team member to join our store team in Maricopa. You will lead a positive customer and brand experience, process donations, label items, and help customers with loading and unloading merchandise.

You will also ensure proper placement of merchandise and maintain production room organization while following safety procedures. The role requires excellent customer service, ability to obtain forklift certification, and proficiency in