Donations Processor — Donor Experience Specialist

Goodwill Central Texas; Wells Branch (TX); On-site; USD 18,000 - 25,000; Part time

Job summary

Goodwill Central Texas is seeking a store associate to assist in receiving and sorting donations, and to deliver excellent customer service to donors and shoppers. The role emphasizes maintaining a clean, safe store environment and supporting pricing and selection teams.

The position requires strong English communication, organizational skills, and the ability to multitask in a fast-paced thrift-store setting.

Qualifications

• Reading, writing and speaking English sufficiently to communicate with staff and customers.
• Ability to work independently and manage multiple tasks.
• Strong organizational and detail-oriented skills.

Responsibilities

• Assist in receiving, sorting, and processing donations according to guidelines.
• Provide friendly customer service to donors and customers.
• Maintain a clean, safe, and organized work area.
• Support merchandise pricing and selection teams as needed.
• Follow safety, loss prevention and PPE procedures.
• Support training and development of program participants as applicable.

Skills

Customer service

English proficiency

Organizational skills

Multitasking

Attention to detail

Initiative

Team collaboration

Education

High school diploma or equivalent

Job description

Goodwill Central Texas is seeking a store associate to assist in receiving and sorting donations, and to deliver excellent customer service to donors and shoppers. The role emphasizes maintaining a clean, safe store environment and supporting pricing and selection teams.

The position requires strong English communication, organizational skills, and the ability to multitask in a fast-paced thrift-store setting.