Donations Processor & Customer Service Specialist

Goodwill Central Texas; Taylor (TX); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

New hire bonus

Job summary

Goodwill Central Texas is seeking a Store Associate to receive donated goods and deliver friendly, helpful service to donors and customers. You will sort donations, assist pricing and selection staff, and help meet daily production goals while upholding our mission and values.

You will follow procedures, maintain a clean workspace, and contribute to a welcoming store environment through strong teamwork, safety practices, and a commitment to diversity and inclusion.

Qualifications

• Strong English reading and writing skills for clear communication.
• Ability to work independently and coordinate multiple projects.
• Excellent organizational skills and prioritization.
• Strong decision-making abilities and attention to detail.
• Commitment to providing excellent customer service.
• Ability to work with diverse populations in a human services setting.

Responsibilities

• Receive and sort donated goods in accordance with guidelines.
• Provide excellent customer service to donors and customers.
• Assist pricing and selection staff to meet daily goals.
• Maintain a clean, safe, organized work station.
• Follow safety procedures and use PPE as required.
• Foster a cooperative, inclusive store climate.

Skills

English communication

Independent work

Organizational skills

Decision making

Attention to detail

Customer service

Diversity & inclusion

Education

High school diploma or equivalent

Job description

Goodwill Central Texas is seeking a Store Associate to receive donated goods and deliver friendly, helpful service to donors and customers. You will sort donations, assist pricing and selection staff, and help meet daily production goals while upholding our mission and values.

You will follow procedures, maintain a clean workspace, and contribute to a welcoming store environment through strong teamwork, safety practices, and a commitment to diversity and inclusion.