Donations Associate — Customer Care & Sorting (PT)

DeKalb Health; Harlingen (TX); On-site; USD 11,000 - 14,000; Part time

Job summary

Goodwill Industries of South Texas Inc. is seeking a friendly Donations Associate to greet donors, accept donations, assist with unloading, and sort items according to program guidelines.

The role emphasizes courteous customer service, accurate donation receipts, a clean and safe work area, and strict adherence to agency policies and safety procedures.

You will work as part of a team, demonstrate professionalism, and embody Goodwill values in the community while supporting daily operations.

Qualifications

• Demonstrate a professional demeanor with a high degree of customer service skills.
• Ability to communicate effectively with internal employees and external customers.
• Ability to work well with others in a respectful and collaborative work manner.
• Ability to comprehend and follow instructions.
• Ability to read, and write with the ability to comprehend and complete agency forms as required for operational purposes.
• Bilingual preferred but not required.

Responsibilities

• Accept donations from the general public and assist in sorting based on established program guidelines
• Provide donation receipt upon request from the donor
• Maintains a clean, organized work area that is presentable to the general public and meets agency standards
• Attend scheduled meetings as required
• Perform custodial duties as necessary
• Adhere to and enforce all safety and loss prevention procedures to prevent injury to others or him/herself and damage to any property, equipment, and/or inventory
• Embrace the core values of the agency in the spirit in which the agency operates at work and in the community
• Contribute to the fulfillment of department and agency objectives and goals
• Comply with all department and agency policies, procedures, and regulations
• Perform other duties as assigned

Skills

Customer service

Communication

Teamwork

Reading & Writing

Instruction following

Bilingual

Job description

Goodwill Industries of South Texas Inc. is seeking a friendly Donations Associate to greet donors, accept donations, assist with unloading, and sort items according to program guidelines.

The role emphasizes courteous customer service, accurate donation receipts, a clean and safe work area, and strict adherence to agency policies and safety procedures.

You will work as part of a team, demonstrate professionalism, and embody Goodwill values in the community while supporting daily operations.