Donations Processor & Customer Experience Specialist

Goodwill Industries Of Central Texas; Hutto (TX); On-site; USD 19,000 - 21,000; Full time

Job summary

Goodwill Central Texas is seeking a Donations Processor at the Hutto store to handle donated goods and assist donors with courtesy and care. The role focuses on sorting, processing and delivering items to pricing/selection teams while meeting daily production targets.

This full-time, manual-labor position emphasizes safety, organization and exceptional customer service in a busy retail environment.

Qualifications

• Ability to read, write and speak English sufficiently to communicate effectively with supervisors, employees and customers.
• Ability to work independently and coordinate multiple projects simultaneously.
• Excellent organizational skills; the ability to prioritize.
• Strong attention to details and commitment to customer service.
• Ability to interact with a diverse population in a human services setting.

Responsibilities

• Receive donated goods and sort them for pricing and selection.
• Provide excellent customer service to donors and customers.
• Maintain clean, organized, and safe workstations.
• Follow donation guidelines and processing procedures.
• Help the pricing and selection team meet daily production goals.

Skills

Customer service

Communication

Organizational skills

Multitasking

Attention to detail

Diversity and inclusion

Education

High school diploma or equivalent

Job description

Goodwill Central Texas is seeking a Donations Processor at the Hutto store to handle donated goods and assist donors with courtesy and care. The role focuses on sorting, processing and delivering items to pricing/selection teams while meeting daily production targets.

This full-time, manual-labor position emphasizes safety, organization and exceptional customer service in a busy retail environment.