Donation Processing & Customer Service Specialist

Goodwill Central Texas; Leander (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Goodwill Central Texas is seeking a Store Associate to receive donated goods and provide outstanding customer service to donors. You will sort donations, support pricing and selection staff, and help meet daily production goals in a fast-paced store environment.

Ideal candidates have 0-3 years of experience, a high school diploma or equivalent, and a demonstrated ability to work independently with strong organizational and communication skills.

Qualifications

• 0-3 years of relevant experience.
• High school diploma or equivalent preferred.

Responsibilities

• Receive, sort, and process donated goods.
• Provide excellent customer service to donors and shoppers.
• Maintain a clean, safe workstation and follow safety procedures.
• Assist in training and development of participants; support program goals.
• Follow organization policies and contribute to daily production goals.

Skills

English proficiency

Independent work

Organizational skills

Decision making

Attention to detail

Customer service

Initiative

Diversity & inclusion

Perseverance

Education

High school diploma or equivalent

Job description

Goodwill Central Texas is seeking a Store Associate to receive donated goods and provide outstanding customer service to donors. You will sort donations, support pricing and selection staff, and help meet daily production goals in a fast-paced store environment.

Ideal candidates have 0-3 years of experience, a high school diploma or equivalent, and a demonstrated ability to work independently with strong organizational and communication skills.