Donations Processor: Fast, Friendly Service+New Hire Bonus

Goodwill Central Texas; Bastrop (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

New hire bonus

Job summary

Goodwill Central Texas is hiring for a Store Operations role focused on receiving donated goods and delivering excellent customer service to donors. You will sort donations, support pricing and selection teams, and ensure safe, organized work areas while meeting daily production goals.

The role emphasizes helpful donor interactions, adherence to procedures, and maintaining a positive, inclusive store environment across shifts.

Qualifications

• Ability to read, write and speak English sufficiently to communicate effectively with supervisors, employees and customers.
• Ability to work independently and coordinate multiple projects simultaneously.
• Excellent organizational skills; the ability to prioritize.
• Excellent decision-making skills.
• Strong attention to details.
• Ability and desire to provide excellent customer service.
• Ability to interact with a diverse population in a human services setting.
• High level of initiative and self-motivation.
• Perseverance and commitment to getting the job done.

Responsibilities

• Receiving donated goods and providing excellent customer service to donors.
• Sorting donated goods and delivering to pricing/selection staff to meet daily goals.
• Following store policies and procedures; maintaining a clean, safe work station.
• Providing material handling assistance to support pricing and selection teams.
• Meeting or exceeding production goals.
• Ensuring a welcoming store environment and customer satisfaction.

Skills

English communication

Customer service

Organizational skills

Decision making

Attention to detail

Initiative

Self-motivation

Team collaboration

Multitasking

Education

High School diploma or equivalent preferred

Job description

Goodwill Central Texas is hiring for a Store Operations role focused on receiving donated goods and delivering excellent customer service to donors. You will sort donations, support pricing and selection teams, and ensure safe, organized work areas while meeting daily production goals.

The role emphasizes helpful donor interactions, adherence to procedures, and maintaining a positive, inclusive store environment across shifts.