Donations Field Operations Supervisor

Evergreen Goodwill; Seattle, Northern (WA, KY); Hybrid; USD 22,000 - 36,000; Full time

Job summary

Evergreen Goodwill is seeking a Donations Field Supervisor to oversee donation station attendants and ensure efficient operations across sites, including staff scheduling, training, and performance evaluations.

The role requires coordinating with Transportation and Donations teams, maintaining morale, and ensuring safety standards. Travel to multiple locations is expected with a focus on service quality.

Qualifications

• Must have High School Diploma or equivalent.
• At least 2 years donations experience with supervisory experience.
• Valid WA State driver's license with good driving record.
• Proficiency with Microsoft Office (Word, Outlook).
• Proven ability to provide excellent customer service.

Responsibilities

• Supervise donation station attendants at single or multiple sites.
• Ensure proper staff levels at all ADC sites.
• Provide initial and ongoing training and supervision for all staff.
• Coordinate with Transportation and Donations to ensure flow of donated goods.
• Maintain employee morale and conduct periodic performance evaluations.
• Prepare and maintain reports by collecting and summarizing information.
• Plan, organize and monitor assignments to complete projects.
• Uphold safety practices and contribute to safety training.

Skills

Driver's license

Customer service

Education

High School Diploma

Tools

Microsoft Office (Word, Outlook)

Job description

Evergreen Goodwill is seeking a Donations Field Supervisor to oversee donation station attendants and ensure efficient operations across sites, including staff scheduling, training, and performance evaluations.

The role requires coordinating with Transportation and Donations teams, maintaining morale, and ensuring safety standards. Travel to multiple locations is expected with a focus on service quality.