Donation Floor Supervisor: Lead Guest Service & Store Ops

Easterseals-Goodwill Northern Rocky Mountain; West Jordan (UT); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, Vision, Dental

Paid Time Off

401(k) Retirement Plan

Tuition Assistance

Flexible Spending + Health Savings

Employee Discounts

Job summary

Easterseals-Goodwill Northern Rocky Mountain is seeking a supervisor in charge to ensure high levels of guest and donor service across production, retail, and donation door operations. The role requires cross-training in all areas and the ability to move between duties as priorities change, with flexible hours including evenings and weekends.

The position emphasizes coaching, team motivation, and adherence to ESGW Best Practices to deliver consistent outcomes in a dynamic nonprofit environment.

Qualifications

• Must be cross-trained and assist in all aspects of operations.
• Able to work evenings and weekends.
• Develops a superior workforce through coaching and feedback.
• Motivates and engages the team by leading by example.

Responsibilities

• Supervise Donation Door and related operations as needed.
• Ensure policy compliance across retail, production and donation activities.
• Provide outstanding guest and donor service and support.

Skills

Cross-training

Flexible hours

Team leadership

Coaching

Job description

Easterseals-Goodwill Northern Rocky Mountain is seeking a supervisor in charge to ensure high levels of guest and donor service across production, retail, and donation door operations. The role requires cross-training in all areas and the ability to move between duties as priorities change, with flexible hours including evenings and weekends.

The position emphasizes coaching, team motivation, and adherence to ESGW Best Practices to deliver consistent outcomes in a dynamic nonprofit environment.