Donation Sorting & E‑Commerce Prep Specialist

Goodwill-of-South-Central-Wisconsin; Madison (WI); On-site; USD 19,000 - 22,000; Full time

Job summary

Goodwill of South Central Wisconsin is hiring a Production Associate to support donation processing and pricing across multiple locations. You will sort donations, price items, and maximize value for in-store and e-commerce channels while engaging with customers and donors on the floor and in the donation center.

The role requires the ability to stand/walk for extended periods and lift up to 40 lbs, with 18+ years old for equipment operation.

Qualifications

• Ability to learn safe operation of power equipment (must be 18 years old or over).
• Good interpersonal and customer service skills.

Responsibilities

• Sort donations for outbound containers for e-commerce, salvage, or trash.
• Determine pricing category (unit vs. good/better/best) using guidelines.
• Identify brands and high interest items to maximize value in-store or online.
• Meet production goals for donations from door to floor or rack per hour.
• Communicate with material handler to bring product and manage salvage containers.
• Greet customers and donors professionally on the floor and in the donation center.
• Maintain a safe, clean workspace following 5S and safety guidelines.
• Work the process, assist with additional donations, and support product placement.
• Interact with coworkers, shoppers, and donors in a friendly manner.

Skills

Power equipment operation

Customer service

Job description

Goodwill of South Central Wisconsin is hiring a Production Associate to support donation processing and pricing across multiple locations. You will sort donations, price items, and maximize value for in-store and e-commerce channels while engaging with customers and donors on the floor and in the donation center.

The role requires the ability to stand/walk for extended periods and lift up to 40 lbs, with 18+ years old for equipment operation.