Donation Processing & Donor Service Associate

Mykroc; Loves Park (IL); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Paid time off

Voluntary life insurance

403(b) retirement plan

Additional voluntary benefits

Employer pension plan

Job summary

The Salvation Army Thrift Store in Loves Park, IL is seeking a Donation Attendant to greet donors, process donations, and support community programs through mission-driven work. This part-time role is essential to keep donation areas organized and efficient while delivering excellent donor service.

Responsibilities include greeting donors, assisting with donations, keeping the area tidy, and coordinating with the team to ensure smooth operations, with training provided and opportunities to grow

Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for donor and team interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends, holidays and evenings

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Job description

The Salvation Army Thrift Store in Loves Park, IL is seeking a Donation Attendant to greet donors, process donations, and support community programs through mission-driven work. This part-time role is essential to keep donation areas organized and efficient while delivering excellent donor service.

Responsibilities include greeting donors, assisting with donations, keeping the area tidy, and coordinating with the team to ensure smooth operations, with training provided and opportunities to grow