Donation Processing & Donor Support Specialist

Mykroc; Cudahy (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid vacation

Sick time

Holidays

403(b) retirement savings plan

Access to voluntary benefit options

Employer funded pension plan for elig.

Job summary

The Salvation Army Thrift Store in Wisconsin is seeking a Donation Attendant to greet donors, process donations, and support day-to-day store operations. This role blends customer service with donation handling and supports mission-driven programs in the community.

You will receive paid training, ongoing coaching, and opportunities to build retail and customer service skills while working in a team-focused environment with flexible scheduling options.

Qualifications

• High School Diploma or currently pursuing is required.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills for donations and receipting.

Responsibilities

• Greet donors and provide exceptional donor service.
• Process and track donations accurately.
• Maintain a clean and organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard donated materials and assigned equipment.
• Report complaints, damage, or injuries in the donation area.
• Guide donors on acceptable materials and pickup options.

Skills

Strong English communication

Basic math

Basic computer skills

Reliability and teamwork

Education

High School Diploma or currently pursuing

Job description

The Salvation Army Thrift Store in Wisconsin is seeking a Donation Attendant to greet donors, process donations, and support day-to-day store operations. This role blends customer service with donation handling and supports mission-driven programs in the community.

You will receive paid training, ongoing coaching, and opportunities to build retail and customer service skills while working in a team-focused environment with flexible scheduling options.