Donation Processing & Donor Services Associate

KrocQuincy; Loves Park (IL); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Paid vacation, sick time, and holidays

Optional voluntary life insurance

403(b) retirement savings plan

Access to additional voluntary benefit

Employer funded pension plan

Job summary

The Salvation Army Thrift Store in Loves Park, IL is seeking a part-time Donation Attendant to greet donors, process donations, and maintain a clean donation area. The role blends customer service with physical donation handling and occasional heavy lifting.

You will support production processes, safeguard donated materials, and guide donors on acceptable items. Training is provided, with opportunities to develop retail and service skills.

Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for donor and team interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends, holidays and evenings

Responsibilities

• Provide donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries in the donation area
• Guide donors on acceptable materials and information about pickup services for heavy items

Skills

Strong English

Education

High School Diploma or pursuing

Job description

The Salvation Army Thrift Store in Loves Park, IL is seeking a part-time Donation Attendant to greet donors, process donations, and maintain a clean donation area. The role blends customer service with physical donation handling and occasional heavy lifting.

You will support production processes, safeguard donated materials, and guide donors on acceptable items. Training is provided, with opportunities to develop retail and service skills.