Donor Processing & Customer Support Associate - Part-time

Omaha Kroc; Loves Park (IL); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Paid time off

Voluntary life insurance

403(b) retirement plan

Additional voluntary benefits

Employer funded pension plan

Employee discount

Employee assistance program

Job summary

The Salvation Army Thrift Store in Loves Park, IL is seeking a part-time Donation Attendant to greet donors, process donations, and assist with customer service. The role requires flexibility to work evenings, weekends, and holidays, with paid training and benefits.

The successful candidate will join a mission-driven team focused on supporting community programs. Responsibilities include maintaining a clean donation area, sorting and loading donations, and guiding donors on acceptable materials

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends, holidays and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

English communication

Basic computer skills

Basic math skills

Flexibility

Education

High School Diploma or pursuing

Job description

The Salvation Army Thrift Store in Loves Park, IL is seeking a part-time Donation Attendant to greet donors, process donations, and assist with customer service. The role requires flexibility to work evenings, weekends, and holidays, with paid training and benefits.

The successful candidate will join a mission-driven team focused on supporting community programs. Responsibilities include maintaining a clean donation area, sorting and loading donations, and guiding donors on acceptable materials