Donation Center Specialist - Impactful Donor Experience

Goodwill of North Georgia; Ellenwood (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly paychecks

Paid time off

25% employee discount

Health, dental and vision insurance

Complimentary uniforms

Access to free job skills training

Job summary

Goodwill of North Georgia is seeking a donations processor/grader to inspect and grade donated goods for resale in our retail stores. You will work in a fast-paced environment, following standard operating procedures to meet production goals.

Responsibilities include sorting donations, providing receipts, assisting guests, and maintaining a clean donor area. We offer weekly pay, PTO, employee discount, and training opportunities to support your growth.

Qualifications

• High School Diploma or GED preferred.
• 1+ years of production experience preferred.
• Consistently foster a healthy team culture of exceptional guest experience.
• Must have basic math and reading skills.
• Must have good oral and written communication skills in English.
• Must be 18 years or older to operate a forklift.

Responsibilities

• Always display a professional, patient, and "people first" attitude with guests.
• Provide a donation receipt to each guest at the time of donating.
• Adequately handle guest questions and resolve problems by following agency procedures.
• Properly sort donations into designated categories.
• Effectively communicate with management when necessary.
• Consistently perform tasks according to training playbooks and instructions.
• Evaluate and navigate decisions effectively.
• Promote cooperation and teamwork with peers.
• Maintain a neat, clean donor area/attended donation center location.
• Adhere to safety and security practices including reporting hazards.
• Assist truck drivers with loading/unloading donations.
• Attend and complete trainings and meetings.
• Perform other duties as assigned by management.

Skills

Basic math

Reading skills

English communication

Guest service

Team collaboration

Education

High School Diploma or GED

Job description

Goodwill of North Georgia is seeking a donations processor/grader to inspect and grade donated goods for resale in our retail stores. You will work in a fast-paced environment, following standard operating procedures to meet production goals.

Responsibilities include sorting donations, providing receipts, assisting guests, and maintaining a clean donor area. We offer weekly pay, PTO, employee discount, and training opportunities to support your growth.