Donation Center Specialist — Impactful Guest Experience

Goodwill of North Georgia; Bogart (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly paychecks

Paid time off for vacation and holi­—

25% employee discount

Health, dental and vision insurance

Complimentary uniforms

Access to free job skills training

Job summary

Goodwill of North Georgia is hiring for a donation processor to inspect and grade donated goods for resale in our retail stores. You will process items quickly while following standard operating procedures and maintain a welcoming, professional attitude toward guests.

Responsibilities include sorting donations, issuing receipts, answering guest questions, and supporting team efforts in a fast-paced environment. FEMA training and safety compliance expected.

Qualifications

• High School Diploma or GED preferred.
• 1+ years of production experience preferred.
• Must have basic math and reading skills.
• Must have good oral and written communication skills in English and interpersonal skills.
• Must be 18 years or older to operate a forklift.

Responsibilities

• Display a professional, patient, and people-first attitude with guests.
• Provide donation receipts to guests at donation time.
• Handle guest questions and resolve problems per SOPs.
• Sort donations into designated categories.
• Communicate effectively with management when needed.
• Follow training playbooks, e-learning, and work instructions.
• Navigate decisions and promote teamwork with peers.
• Maintain a neat, clean donor door area/ADC location.
• Adhere to safety practices and report hazards or injuries.

Skills

Basic math

Communication

Teamwork

Guest service

Education

High School Diploma or GED

Tools

Forklift operation

Job description

Goodwill of North Georgia is hiring for a donation processor to inspect and grade donated goods for resale in our retail stores. You will process items quickly while following standard operating procedures and maintain a welcoming, professional attitude toward guests.

Responsibilities include sorting donations, issuing receipts, answering guest questions, and supporting team efforts in a fast-paced environment. FEMA training and safety compliance expected.