Donation Center Attendant: Sorting, Customer Service

City of Lincoln; Glen Allen (MO); On-site; USD 15,000 - 21,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is hiring a Donations Associate to assist customers with donated goods and ensure safe pre-sorting. You will greet donors, help unload vehicles, and accurately sort and label items for processing.

Role requires attention to safety, asset protection, and adherence to policies; evening or weekend availability may be required. Minimum education: high school diploma or GED; background check will be conducted.

Qualifications

• High School Diploma or GED preferred.
• No previous experience required.
• Must pass a criminal background check.

Responsibilities

• Provide prompt, efficient, and courteous service to all customers, internal and external.
• Assist customers with donations; greet donors and help unload their vehicle without damage.
• Presort donations by category and label accordingly.
• Safely load trailers and maintain a clean, organized work area.
• Ensure security of company assets and report security concerns.
• Follow department policies and communicate with supervisor about issues.
• Maintain professional appearance per dress code and hygiene standards.
• Exercise sound judgment in interactions with customers.

Skills

Customer focus

Communication

Job skills knowledge

Lives the values

Drives for results

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia is hiring a Donations Associate to assist customers with donated goods and ensure safe pre-sorting. You will greet donors, help unload vehicles, and accurately sort and label items for processing.

Role requires attention to safety, asset protection, and adherence to policies; evening or weekend availability may be required. Minimum education: high school diploma or GED; background check will be conducted.