Donation Center Associate: Customer-Focused Sorter

Goodwill of Central and Coastal Virginia; Virginia Beach (VA); On-site; USD 27,000 - 36,000; Full time

Job summary

Goodwill of Central and Coastal Virginia seeks an associate for donation receipt and sorting at Attended Donation Centers. You will help ensure safe, accurate handling of donations and provide excellent customer service to donors.

The role involves pre-sorting, loading donations for shipment, and coordinating with the ADC Manager and Transportation team. A HS diploma is preferred; background check is required, and travel to multiple locations may be needed for floaters.

Qualifications

• Customer service skills with donors and shoppers.
• Ability to lift and move donations.
• Willingness to travel between locations if floater.
• Adherence to policies and safety rules.

Responsibilities

• Provides excellent customer service at all times.
• Pre-sorts and sorts donations as received.
• Safely and efficiently loads product for shipment.
• Ensures that all organizational policies and procedures are followed at all times.
• Maintains effective communication with the ADC Manager and Transportation team.

Skills

Customer service

Safety awareness

Teamwork

Communication

Education

High School Diploma or GED preferred

Background check required

Job description

Goodwill of Central and Coastal Virginia seeks an associate for donation receipt and sorting at Attended Donation Centers. You will help ensure safe, accurate handling of donations and provide excellent customer service to donors.

The role involves pre-sorting, loading donations for shipment, and coordinating with the ADC Manager and Transportation team. A HS diploma is preferred; background check is required, and travel to multiple locations may be needed for floaters.