Donation Center Associate – Customer Service & Sorting

Goodwill Industries Of Dallas Inc; Denton (TX); On-site; USD 16,000 - 23,000; Full time

Job summary

Goodwill Industries Of Dallas Inc. in Denton, TX is seeking a donor processor to greet customers, receive donations, issue receipts, and assist donors with lifting items. You will sort donations, price goods, and maintain a clean, organized stockroom while upholding safety and appearance standards.

The role emphasizes courteous customer service, accuracy in donation processing, and adherence to all store procedures. This is an on-site position with a fast-paced retail environment.

Qualifications

• Knowledge of retail and/or stock handling.
• Ability to listen and follow directions.
• Ability to provide excellent customer service.
• Ability to react calmly and respond to emergency situations.
• Knowledge of textile articles related to garment classification (gowns, shirts, pants, etc).
• Ability to read, write, speak and understand the English language.

Responsibilities

• Greet each customer with a courteous, friendly and professional attitude; provide prompt, efficient, and accurate customer service at all times.
• Receive donations from donors and issue donation receipts for articles donated; assist customers with lifting items in and out of their vehicles.
• Sort donations as they arrive into proper carts or bins and make proper determination as to the quality of donations.
• Sort and price hard goods.
• Keep the production area clean and safe and other store areas as directed.
• Maintain a well-groomed appearance and appropriate dress code including name badge and vest.

Skills

Retail stock handling

Follow directions

Customer service

Emergency response

Textile knowledge

English proficiency

Job description

Goodwill Industries Of Dallas Inc. in Denton, TX is seeking a donor processor to greet customers, receive donations, issue receipts, and assist donors with lifting items. You will sort donations, price goods, and maintain a clean, organized stockroom while upholding safety and appearance standards.

The role emphasizes courteous customer service, accuracy in donation processing, and adherence to all store procedures. This is an on-site position with a fast-paced retail environment.