Donation Center Associate - Customer Service & Safety

Goodwill of Central & Northern Arizona; Sedona (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical plans

HRA

Dental plans

Vision plan

401K

Life insurance

EAP

Paid time off

Paid holidays

Job summary

Goodwill of Central and Northern Arizona (GCNA) is seeking an on-site team member to lead an excellent customer and brand experience. You will receive donations, label items, and assist customers with loading or unloading items, while ensuring safety and orderly store operations in Sedona, AZ.

The role emphasizes strong customer service, ability to operate a forklift, and adherence to GCNA safety standards. Join a mission-driven team offering benefits and growth opportunities.

Qualifications

• Customer service excellence required.
• Forklift certification required.
• English reading and speaking proficiency.
• Must be 18 years or older.
• Background check and drug screen may be required.

Responsibilities

• Receive donations and provide courteous customer service.
• Label items and prepare receipts for donors.
• Assist customers with loading/unloading furniture and items.
• Operate pallet jack and walkie stacker safely.
• Maintain organization of production room and store floor.
• Follow safety rules and wear required equipment.

Skills

Excellent customer service skills

Forklift certification

English literacy

Age 18+

Background check & drug screen

Tools

Forklift operation

Job description

Goodwill of Central and Northern Arizona (GCNA) is seeking an on-site team member to lead an excellent customer and brand experience. You will receive donations, label items, and assist customers with loading or unloading items, while ensuring safety and orderly store operations in Sedona, AZ.

The role emphasizes strong customer service, ability to operate a forklift, and adherence to GCNA safety standards. Join a mission-driven team offering benefits and growth opportunities.