Donation Center Assistant – Customer Experience

Goodwill Industries of Monocacy Valley, Inc.; Queen Creek (AZ); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical plans

HRA

Dental plans

Vision plan

401K

Life insurance

EAP

Paid time off

Paid holidays

Job summary

Goodwill of Central and Northern Arizona is seeking a dedicated Donation Attendant to join the Queen Creek team. You will welcome donors, process donations, label items, and support store operations while upholding Goodwill's core values.

Responsibilities include handling donations, assisting customers, operating pallet jacks and walkie stackers, and following safety procedures. Competitive starting pay and comprehensive benefits are offered.

Qualifications

• Excellent customer service skills
• Ability to pass forklift certification
• Ability to speak and read English proficiently
• Must be at least 18 years of age or older
• Ability to pass a background check and drug screen

Responsibilities

• Accepts all donations from customers, providing outstanding customer service.
• Responsible for correctly labeling Gaylords.
• Ensures that a receipt is offered to each donor, regardless of the size of the donation.
• Inquires of any potential hazardous product being donated and provides locations list for proper disposal to the customer.
• Writes up sales tickets and sold signs for furniture, electrical, and other large items.
• Assists customers with loading and unloading furniture or other items to and from vehicles.
• Maintains the placement of all merchandise and the organization of the production room by following PPM standards.
• Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed.
• Safely operates pallet jack and walkie stacker.
• Conducts daily safety inspection on all company owned equipment including walkie stackers.

Skills

Excellent customer service

Forklift certification

English proficiency

Age 18+

Tools

Pallet jack operation

Walkie stacker

Job description

Goodwill of Central and Northern Arizona is seeking a dedicated Donation Attendant to join the Queen Creek team. You will welcome donors, process donations, label items, and support store operations while upholding Goodwill's core values.

Responsibilities include handling donations, assisting customers, operating pallet jacks and walkie stackers, and following safety procedures. Competitive starting pay and comprehensive benefits are offered.